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Mother’s instinct tells her to get daughter, help fast.

A parent’s worst nightmare is waking up in the middle of the night to five missed calls from your daughter. This nightmare became a reality for Tersia*, a mother of two. When Tersia tried to call her daughter back, her boyfriend answered the phone.

Five missed calls from her daughter

“I had five missed calls from my daughter. I thought that there was something wrong with my grandchild so I called back immediately. Her boyfriend answered the phone,” says Tersia. “When I asked him what the matter was, he said nothing and everything was fine, but I could hear my daughter crying in the background.”

As a mother, you never want to assume the worst, but when the hairs on the back of Tersia’s neck told her something was wrong, she listened to her instincts and requested assistance through the Namola app.

Possible domestic abuse situation

The Response Centre Operator who received the request for help gathered the information about the possible domestic abuse situation taking place. When he tried to call Tersia’s daughter himself, and there was no answer, he jumped into gear and alerted the necessary responders.

Police were a couple of minutes away when Tersia’s daughter phoned her mother to say that she was safe and that her boyfriend had left the house. The Operator called the police to stand down, but also mentioned that they should keep an ear out for any disturbances in the complex where Tersia’s daughter lived.

You really are a lifesaver

When the Operator called back the following evening to check on Tersia and her daughter, Tersia could hardly hold back the tears.

“Really you are a lifesaver,” she said to the Operator. “Because of you, I didn’t lose my mind and I remained calm. The Namola app is on my speed dial and I am telling everyone about this amazing app.”

Moms need the Namola app

When we asked Tersia if she had installed the app on her daughter’s phone, she chuckled.

“My daughter is the one that made me install it on my phone when it first came out a year ago. She may not want to use it, but she knows that she can get hold of me and I know exactly where to find help, fast.”

As a daughter, my mom is always the first on my call list. If you are a mom, make sure you are prepared for any emergency and download the Namola app.

Download the Namola app for free here. Upgrade your plan to Namola plus, and get the first month for FREE.

Simply tap the N+ tab in your app and choose a plan that suits you and the needs of your loved ones. If you have any questions about the Namola app, tap your "SOS" button and select "Test" to speak to the operator on the other end of the line.

Namola Plus Plans

Individual Plan (1 user) - R59 per month or R 649 per annum

Couples Plan (2 users) - R 99 per month or R999 per annum

Family Plan (Up to 5 users) - R129 per month or R 1299 per annum

Get up to 50% off when you add a Namola Plus subscription to your DStv bill. Find out more here

*Names have been changed for User’s protection

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